EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
EGUIDE:
As cloud UC services emerged, vendors touted cost savings as a key driver, but Nemertes Research results did not align, as average operational costs for cloud services were more costly. That is, until this year for companies with rollouts of fewer than 1,000 licenses. In this e-guide, learn why operational costs are starting to decline.
WHITE PAPER:
The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
WHITE PAPER:
This report examines how IT decision-makers and staff in large organizations view and approach UCC today. What are their project priorities? How do they respond to market pressures? Find the answers to these questions, and more.
EGUIDE:
This e-guide highlights how video conferencing technology is changing, and how to leverage these improvements to create a more effective and flexible conferencing deployment.
WHITE PAPER:
Access this resource for a wider offering of mobile communications devices that are optimized for Microsoft Lync, and with automated, remote, and voice/audio quality features, your business can achieve full productivity and efficiency.
WHITE PAPER:
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
WEBCAST:
This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative.
CASE STUDY:
This informative case study examines how a global business was able to extend their high-performance infrastructure to deliver online responses in less than ten milliseconds, regardless of location.
EGUIDE:
The popularity of video communication has led organizations to look for video conferencing platforms that can boost productivity and improve workflows. Learn about 1 platform in this expert guide, and how it can help improve collaboration and save money.
