EZINE:
In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
EGUIDE:
Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.
WHITE PAPER:
This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
EGUIDE:
If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.
CASE STUDY:
Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
WHITE PAPER:
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
WHITE PAPER:
Businesses of all sizes are taking advantage of the rapid advancements in unified communications. Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
EGUIDE:
Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.
WHITE PAPER:
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
