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Service Level Management: Products


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assyst sponsored by Axios Systems, Inc 
Description: assyst is a unique, global enterprise solution that supports all of the ITIL/MOF disciplines in a single application for seamless, end-to-end event management.

Astea Alliance Dynamic Scheduling Engine (DSE) sponsored by ASTEA International Inc. 
Description:  Alliance DSE is the new generation of field service scheduling solutions for a new era of service management.

BMC Remedy Customer Service and Support sponsored by Remedy, a BMC Software Company 
Description:  BMC Remedy Customer Service and Support enables you to consistently meet your business challenges. With the integrated applications in this suite, you can improve customer satisfaction and retention.

ClientVantage sponsored by Compuware Corporation 
Description: ClientVantage provides a complete measure of end-user experience by tracking response times, resource usage, application faults and availability.

FabricServer™ sponsored by DataSynapse 
Description:  DataSynapse FabricServer brings the benefits of grid computing – radically improved service levels at significantly lower cost – to transactional applications.

Hammer Service Assurance for Siebel Call Centers sponsored by Empirix 
Description:  Empirix's Service Assurance for Siebel consists of a proven, modular methodology and technology that provides comprehensive performance testing of the entire Siebel Call Center infrastructure.

HP Business Availability Center sponsored by Hewlett-Packard Company 
Description:  HP Business Availability Center, a comprehensive business service management and application management solution. It allows your team to monitor the health of business services and applications from the point of view of the consumers.

HP OpenView Performance Insight sponsored by Hewlett-Packard Company 
Description:  HP OpenView Performance Insight can help you implement service level management by monitoring and reporting on the systems, networks and applications that make up a service.

iET ITSM sponsored by iETSolutions 
Description:  The ITIL service level management process is designed to help an organization maintain and improve operational processes and demonstrate stable or improving trends in quality of service.

infraEnterprise sponsored by Infra Corporation 
Description: infraEnterprise has been designed to deliver the best upfront and ongoing value for comparative depth of functionality in the enterprise service management market.

Maximo ITSM sponsored by MRO Software 
Description:  Maximo ITSM (IT Service Management) provides the comprehensive view you need to optimize your IT processes, maximize your return on assets, reduce risks and costs, and improve service levels.

NetIQ Analysis Center sponsored by Attachmate 
Description:  NetIQ Analysis Center* provides organizations with extensive levels of visibility into service and security management activities.

NetworkVantage sponsored by Compuware Corporation 
Description: Network performance directly impacts application performance, but it's difficult to pinpoint how the network affects an individual application.

Nexterna™ Clearview sponsored by Nexterna 
Description: Nexterna Clearview is an integrated, end-to-end field service management platform. This product enables you to manage the entire service cycle in a single system, combining back-office service management functionality and real-time communications.

nGenius® Performance Manager sponsored by NetScout Systems, Inc. 
Description:  nGenius? Performance Manager is an enterprise class software solution that monitors the performance of networks and applications running throughout the global infrastructure.

1 - 15 of 35 Matches


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