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Service Management: Stop Aligning and Start Contributing
sponsored by Compuware Corporation

Recent research has shown that senior IT executives believe that managing the service of their applications is critical. Find out where organizations are focusing their IT operations and how they are using that renewed focus to improve application availability and performance, and ultimately enhance the value provided to business users.

View this Webcast to learn how to:

  • Contain your IT operation costs through process improvements.
  • Improve incident response and problem resolution.
  • Control the impact of infrastructure changes.
  • Better manage the service of your business-critical applications.
  • Deliver service to users inside and outside the corporate environment.
  • Overcome the challenges of identifying, characterizing and resolving tough performance problems.
(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from Compuware Corporation
Reduce Your CPU Cost by Tuning Your SQL
sponsored by Compuware Corporation
Webcast: |  Posted: 11 Nov 2009
Premiered: Available On Demand
Summary: The process of SQL "tuning" involves finding the absolute fastest route to answer your query. In this webcast, discover how SQL tuning brings down your CPU costs and lowers response and run times. Also find out answers to pressing SQL tuning questions including "how do you find the SQL to tune" and "which SQL must be tuned and why?"

How to ensure data privacy compliance in the application testing environment
sponsored by Compuware Corporation
White Paper: |  Posted: 20 Oct 2009
Published: 20 Oct 2009
Summary: This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.

Reality Check: The New End-to-end Application Performance Management Imperative Virtual Seminar
sponsored by Compuware Corporation
Virtual Tradeshow: |  Posted: 14 Sep 2009
Premiered: 15 Oct 2009, 09:00 EDT (13:00 GMT)
Summary: What Application Performance Management tactics and best practices can you apply to ensure a good end-user experience? What process and strategy can you institute to enable your IT organization to align with the business? What can you do to prepare for the additional complexities that virtualization, cloud and SOA can bring to your environment?

Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems
sponsored by Compuware Corporation
White Paper: |  Posted: 04 Sep 2009
Published: 03 Sep 2009
Summary: This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID.

Save Money on Mainframe Hardware and Software: Five Simple Steps to Managing MIPS
sponsored by Compuware Corporation
White Paper: |  Posted: 04 Sep 2009
Published: 03 Sep 2009
Summary: This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise.


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