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ABSTRACT:
Best practices are driving the transformation of federal agencies, helping these organizations modernize and tackle tough operational and strategic challenges. Today's best-run agencies are on the leading edge of this transformation, combining innovative techniques and technologies with proven approaches from the commercial sector. This paper is one document in a series that shows how best practices power this transformation; survey results and case studies demonstrate the benefits of deploying best practices and the obstacles organizations face in implementing them in the real world.
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Authors
Dan Dorchinsky
SAP
Dan Dorchinsky is a member of the SAP Value Engineering organization. Since joining SAP in 2004, he has played a lead role in establishing value engineering best practices for the public sector industry, most notably in the defense and federal civilian industries. He has been involved in developing customer strategies, building business cases, and direct sales in the software industry for over 10 years.
Gary Johnston
Solutions Principal
,
SAP America
Gary Johnston is a solutions principal for SAP America covering the public services, utility, telecommunications, and discrete manufacturing industries. With more than 19 years of experience, he is responsible for defining and implementing solution strategies for SAP customers in the area of supply chain management and project life-cycle management.
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SOA Research Library
