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Webcast
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English
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ABSTRACT:
Outsourcing has become a popular option for organizations who struggle with the management of their data. As a VAR, this can be a very fruitful market to get involved with. But do you know how to approach this market? What are the benefits?
In this Webcast, Analyst Richard Ptak, assesses the fundamentals of on-site outsourcing of systems management services and discusses the range of issues facing service providers, including services format, performance metrics and payment and delivery models.
This Webcast helps service providers assess their readiness to deliver on-site systems management services and provides guidance on how to set expectations for customers.
View this Webcast to learn about topics, such as:
- Why is there demand for outsourcing?
- New approaches to outsourcing
- What both users and service providers should consider with outsourcing
- The benefits of outsourcing
- And more
View this Webcast today.
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Speaker
Richard Ptak
Analyst, Ptak, Noel & Associates
Richard Ptak has more than 30 years of experience in the application of technology to the solution of business problems. He has consulted with a range of enterprises from Fortune 50 to emerging companies in developing product direction and strategies. With offices in Amherst, N.H., Denver, New York and the United Kingdom, Ptak, Noel & Associates provides both analyst and consulting services to a range of industry, government and end-user clients. Ptak is the author of "Manager's Guide to Distributed Environments," (John Wiley & Sons, 1998). In addition, Ptak was technical editor of "Cisco Internet Architecture Essentials Study Guide: Cisco Internet Solutions Specialist" by Mathew Recore, Jeremy Laurenson, and Scott Herrmann (Cisco Press, 2002).
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BROWSE RELATED
WEBCASTS
CRM | IT Best Practices | Management Service Providers | Outsourcing | Software as a Service | Systems Management | Systems Management Services | VARs
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View All Resources
sponsored by OnForce, Inc.
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SOA Research Library
