Though the Culver Franchising Systems Site Operations system gathered a lot of data, the company lacked an efficient method for analyzing it. Getting the information needed to make decisions involved highly manual reporting processes that bogged down operational staff and franchise business partners (FBPs). The difficulty of analysis meant that many decisions were based on intuition rather than hard numbers – which caused real problems when Culver wanted to quantify the effectiveness of certain product mixes.
This Case Study examines how Culver Franchising Systems turned to the RedPrairie-Microsoft Business Intelligence solution to make better decisions and improve store operations, while vastly reducing reporting time. With the RedPrairie-Microsoft solution in place, Culver now gets early warning of underperforming stores.
SOA Research Library
