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According to’s market research, business process management (BPM) related initiatives succeed less than 50% of the time. And while no company ever plans to fail, it’s important to remember that the starting point for any BPM or case management initiative often determines the project’s success or failure.

This informative paper sets out to guide you through this challenging and frustrating process, so that you can avoid the pitfalls most commonly associated with failed projects. Read on to discover seven habits of successful BPM and case management initiatives, which include:

  • Set process boundaries to control scope
  • Early involvement reduces overall risk
  • Stat with words before pictures
  • Leverage user-centered design
  • And more


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