NY health plan improves quality measures with health exchange
Healthfirst, a nonprofit health plan in New York, leverages real-time data from its health information exchange to enhance care quality and coordination. By linking 700 facilities, it identifies care gaps and prompts providers for timely follow-ups.
This system boosts compliance for post-discharge medication reconciliation and post-emergency follow-ups by 5-6%. The data also aids Healthfirst in contacting members during care transitions. The AVP of Health Information Exchange states, "Real-time data from our HIE is crucial for reaching members when it's most needed."
For insights on how Healthfirst uses data to improve quality, see the full case study.