 |
PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience - Vendor Podcast
sponsored by SAP America Inc
 | Podcast: | Posted: 15 Jul 2008
| | Premiered: | 15 Jul 2008 | | | Speaker: |
Volker Hildebrand, VP CRM Product Management, SAP
|
| |
Summary: |
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
| 
|
|
|
Let Innovation, Not Technology, Drive Your Product Business
sponsored by SAP America Inc
 | Product Literature: | Posted: 18 Sep 2008
| | Published: | 18 Sep 2008 | |
Summary: |
SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper.
|
|
|
|
Managing the Chargeback Life Cycle
sponsored by SAP America Inc
| Product Literature: | Posted: 18 Sep 2008
| | Published: | 18 Sep 2008 | |
Summary: |
The SAP Paybacks and Chargebacks application by Vistex allows manufacturers and distributors to manage the entire chargeback process life cycle, from claim initiation and receipt through adjudication, accrual, settlement, and post settlement adjustment.
|
|
|
|
SAP CRM Webcast -- Stronger Partnerships for Stronger Profits - Vendor Webcast
sponsored by SAP America Inc
 | Webcast: | Posted: 04 Feb 2008
| | Premiered: | Available On Demand | | | Speaker: |
V. S. Anantaraman, Business Systems Analyst
Kalyani Boddupalli, Project Leader for CRM Applications
Rob Bois, Research Director
Vinay Iyer, Senior Industry Solution Principal
Rosylin Johnson, Process Manager, Enterprise Process Improvement Center
|
| |
Summary: |
Watch this Webcast to learn how companies are using the SAP Customer Relationship Management (SAP CRM) application to build a partner channel network that reduces costs, boosts sales, and enhances processes up and down the value chain.
|
|
|
|
Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World?
sponsored by SAP America Inc
| White Paper: | Posted: 06 Aug 2008
| | Published: | 01 Aug 2007 | |
Summary: |
Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.
|
|
|
|
IDC Paper: Business Agility as an Enabler for Growth: How Midsize Firms Manage Change
sponsored by SAP America Inc
| White Paper: | Posted: 31 Jan 2008
| | Published: | 01 Aug 2007 | |
Summary: |
This IDC paper examines the related issues of growth and flexibility from a number of perspectives, and how your midsize company can meet changing customer requirements in a continually changing environment.
|
|
|
|
Enterprise SOA in Manufacturing Improves Business Processes
sponsored by SAP America Inc
| White Paper: | Posted: 31 Jan 2008
| | Published: | 01 Jan 2006 | |
Summary: |
Discover how enterprise service-oriented architecture (enterprise SOA), allows you to improve your business processes without an expensive IT integration project.
|
|
|
|
IDC White Paper: Successfully Implement SAP Applications
sponsored by SAP America Inc
| White Paper: | Posted: 21 Feb 2008
| | Published: | 01 Jan 2008 | |
Summary: |
In this white paper, IDC shares why gaining access to the latest SAP solutions can truly accelerate time to value, which in turn can help to achieve business objectives and competitive advantage.
|
|
|
|
Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
sponsored by SAP America Inc
| White Paper: | Posted: 02 Feb 2008
| | Published: | 01 Jul 2007 | |
Summary: |
Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
|
|
|
|
Creating Business Value with Communication-Enabled CRM Processes
sponsored by SAP America Inc
| White Paper: | Posted: 16 Sep 2008
| | Published: | 16 Sep 2008 | |
Summary: |
In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
|
|
|
|
Enabling Growth through Mergers and Acquisitions Synergies Successfully Realized
sponsored by SAP America Inc
| White Paper: | Posted: 17 Sep 2008
| | Published: | 17 Sep 2008 | |
Summary: |
This SAP Executive Insight details the challenges and outlines the path to success of different M&A strategies.
|
|
|
|
Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
sponsored by SAP America Inc
| White Paper: | Posted: 17 Sep 2008
| | Published: | 17 Sep 2008 | |
Summary: |
Products are increasingly becoming commodities, and Ceos are recognizing that first-rate service is crucial to enhancing customer satisfaction.
|
|
|
|
High-Tech Industries: The Supply Chain Executive's Strategic Agenda
sponsored by SAP America Inc
| White Paper: | Posted: 18 Sep 2008
| | Published: | 18 Sep 2008 | |
Summary: |
This report focuses on supply chain transformation intentions of companies in the high-tech sector. The high tech industry for the purpose of this paper includes computer equipment, consumer electronics, high technology, and telecommunication equipment.
|
|
|
|
Successful Mergers and Acquisitions Aligning It to Accelerate Postmerger Integration
sponsored by SAP America Inc
| White Paper: | Posted: 18 Sep 2008
| | Published: | 18 Sep 2008 | |
Summary: |
This paper addresses how your IT group can prepare for and participate in mergers and acquisitions. Mergers and acquisitions (M&A) business initiatives help to maximize the deals value, minimize risk, and speed time to benefit after the deal is signed.
|
|
|
|
Building the Customer-centric Enterprise
sponsored by SAP America Inc
| White Paper: | Posted: 19 Sep 2008
| | Published: | 17 Sep 2008 | |
Summary: |
This white paper is essential to understanding the relationships between customers, agents, vendors and service providers within the insurance industry, which in turn can guide senior leadership to make the decisions to accelerate business growth.
|
|
|
MORE GENERAL: 
