Reports on Best Practices published by Oracle Corporation |  |
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Winning the Performance Battle: Standardizing Best Practices with Technology
sponsored by Oracle Corporation
 | White Paper: | Posted: 09 Oct 2009
| | Published: | 01 Mar 2009 | |
Summary: |
This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to promote standardization across their organizations.
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Optimizing Daily and Routine Maintenance in the Oil & Gas Industry through Project Portfolio Management
sponsored by Oracle Corporation
| White Paper: | Posted: 09 Oct 2009
| | Published: | 01 Aug 2009 | |
Summary: |
Project portfolio management solutions, such as Oracle's Primavera P6 Enterprise Project Portfolio Management, help oil and gas executives successfully manage their daily and routine maintenance projects, by enabling them to more effectively manage resources, capture best practices and complete projects on-time and within budget.
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Change Management Best Practices for the Engineering and Construction Industry
sponsored by Oracle Corporation
| White Paper: | Posted: 08 Oct 2009
| | Published: | 01 Apr 2009 | |
Summary: |
The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects.
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Sustainability Matters: Why - and how - business is widening its focus to consider the needs of stakeholders
sponsored by Oracle Corporation
| White Paper: | Posted: 15 Sep 2009
| | Published: | 01 Dec 2008 | |
Summary: |
This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices.
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Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
| White Paper: | Posted: 26 Jan 2009
| | Published: | 26 Jan 2009 | |
Summary: |
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
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Best Practices in the Call Center: A Customer Touch-Point Methodology
sponsored by Oracle Corporation
| White Paper: | Posted: 26 Jan 2009
| | Published: | 26 Jan 2009 | |
Summary: |
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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Best Practices for a Data Warehouse on Oracle Database 11g
sponsored by Oracle Corporation
| White Paper: | Posted: 19 Jan 2009
| | Published: | 19 Jan 2009 | |
Summary: |
In order to ensuring the EDW will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process.
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Empowerment as a Growth Strategy
sponsored by Oracle Corporation
| White Paper: | Posted: 26 Sep 2007
| | Published: | 01 Sep 2007 | |
Summary: |
Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
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