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The Top Ten Misconceptions for Performance and Availability Monitoring
sponsored by Hewlett-Packard Company
 | White Paper: | Posted: 28 Aug 2008
| | Published: | 27 Aug 2008 | |
Summary: |
This white paper examines the ten common misunderstandings about monitoring and offers suggestions for implementing complete business focused monitoring strategies that can adapt to today's more complex computing environments.
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EMA Advisory Note: Danger of Tools before Process and Requirements, Or - Time to Buy a Lawn Mower
sponsored by Enterprise Management Associates (EMA)
| White Paper: | Posted: 11 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This paper explores some of the considerations and pitfalls for purchasing a CMDB tool before taking the final leap and provides a common sense approach to evaluating the direction in which your company is heading.
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EMA Advisory Note: The Cost of Doing Nothing
sponsored by Enterprise Management Associates (EMA)
| White Paper: | Posted: 11 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
The CMDB lays the groundwork for higher-level analytics, which further increases automation and efficiency.
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10 Best-Practice Tips to Help You Succeed with Your Enterprise CMDB Project
sponsored by Enterprise Management Associates (EMA)
| White Paper: | Posted: 08 Jul 2008
| | Published: | 01 Jun 2008 | |
Summary: |
EMA has culled through 1000+ pieces of advice to identify 10 best practices to help you succeed with your CMDB project. This paper details these tips, highlights key findings from EMA research, and shares practical advice directly from your peers.
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The Executive's Guide to IT Process Automation - Increase IT Effectiveness and Efficiency
sponsored by Opalis Software, Inc.
| Book: | Posted: 24 Jun 2008
| | Published: | 01 Jun 2008 | |
Summary: |
This guide examines IT processes and the steps organizations take to turn the dream of IT Process Automation into a much-anticipated reality. It also discusses how to increase IT effectiveness and efficiency through ITPA.
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How to Define Detailed Requirements for Your Enterprise CMDB Project
sponsored by Enterprise Management Associates (EMA)
| White Paper: | Posted: 19 May 2008
| | Published: | 01 Apr 2008 | |
Summary: |
A key challenge for those starting a CMDB project is how to define and document detailed requirements that are both appropriate and achievable. This white paper provides expert tips and a template for crafting detailed CMDB project requirements.
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5 Steps to Defining IT Services: A Hands-On Workbook
sponsored by Enterprise Management Associates (EMA)
| White Paper: | Posted: 19 May 2008
| | Published: | 01 Mar 2008 | |
Summary: |
Managing IT by service and not technology is the message of ITIL v3, but, most IT professionals really struggle with defining IT services. In this white paper, explore five steps to defining IT services.
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Dialogue Live: The Solution for Intelligent, Interactive Documents
sponsored by Exstream Software
 | Software Listing: | Posted: 24 Apr 2008
| | Published: | 25 Apr 2008 | |
Summary: |
Integrated with Exstream's market-leading Dialogue for high-volume and on-demand enterprise document automation, Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing t...
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Taking the Guesswork out of ITIL
sponsored by Netuitive, Inc.
| White Paper: | Posted: 21 Apr 2008
| | Published: | 01 Apr 2008 | |
Summary: |
ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
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Developing a Spectacular Support Structure
sponsored by Numara Software
 | Webcast: | Posted: 09 Apr 2008
| | Premiered: | Available On Demand | | | Speaker: |
Kristin Robertson, President
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Summary: |
In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter.
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Practical Configuration Management: CMDB You Can Do Right Now!
sponsored by Numara Software
| Webcast: | Posted: 09 Apr 2008
| | Premiered: | Available On Demand | | | Speaker: |
Paul Burns, Senior Analyst
Michele McFadden, Leader of Product Management
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Summary: |
In this webcast from Numara Software industry leaders will teach you how to adopt Configuration Management best practices. The Configuration Management Database (CMDB) System concept, and the ITIL will also be discussed.
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Configuration Management - How to Really Cover your Assets
sponsored by Numara Software
| Webcast: | Posted: 01 Apr 2008
| | Premiered: | Available On Demand | |
Summary: |
Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs.
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Achieving Service-Level Compliance with Business-Critical Applications
sponsored by Quest Software
| White Paper: | Posted: 31 Mar 2008
| | Published: | 01 Jan 2007 | |
Summary: |
This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti...
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HP Key Strategies for Successful Customer CMDB Implementations
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 27 Feb 2008
| | Published: | 01 Aug 2008 | |
Summary: |
To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.
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ITIL Is Gaining Momentum but the Data Center Is Slow to Adopt
sponsored by Aperture Technologies, Inc
| White Paper: | Posted: 13 Feb 2008
| | Published: | 27 Aug 2007 | |
Summary: |
ITIL is the only comprehensive, non-proprietary framework available for the planning, provisioning and support of IT services.
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SEE: Related Topics