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| Most Popular CRM Analytics Reports
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5 Fast Payoffs from Investing in a Demand Generation Solution
sponsored by Manticore Technology
 | White Paper: | Posted: 29 Sep 2008
| | Published: | 29 Sep 2008 | |
Summary: |
This white paper reviews the foundational building blocks needed to achieve fast payback from investing in demand generation.
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Integrating Data in the Information System: An Open Source Approach
sponsored by Talend
| White Paper: | Posted: 24 Jul 2008
| | Published: | 01 Jan 2007 | |
Summary: |
Data integration guarantees the consistency of data in the overall information system. This white paper describes how Open Source helps solving the interoperability challenge.
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Using Real-Time Information to Improve Contact Center Performance
sponsored by Genesys
 | Podcast: | Posted: 05 May 2008
| | Premiered: | 05 May 2008, 09:00 EDT (13:00 GMT) | | | Speaker: |
Ken Landoline, Program Manager of Customer-Centric Strategies at Yankee Group
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Summary: |
From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3
sponsored by SAP America Inc
| White Paper: | Posted: 24 Mar 2008
| | Published: | 01 Aug 2007 | |
Summary: |
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1
sponsored by SAP America Inc
| White Paper: | Posted: 24 Mar 2008
| | Published: | 01 May 2007 | |
Summary: |
Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2
sponsored by SAP America Inc
| White Paper: | Posted: 24 Mar 2008
| | Published: | 01 Aug 2007 | |
Summary: |
Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
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The One-to-One Marketing Future: Are We There Yet? Three Strategies for Accelerating the Customer-centric Journey
sponsored by Infor
| White Paper: | Posted: 11 Mar 2008
| | Published: | 01 Mar 2008 | |
Summary: |
This white paper will show how three core marketing strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one marketing future.
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5 Best Practices for Telling Great Stories with Data and Why It Will Make You a Better Analyst
sponsored by Tableau Software
| White Paper: | Posted: 20 Feb 2008
| | Published: | 01 Feb 2008 | |
Summary: |
Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.
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DaimlerChrusler: A Case Study in Enterprise Data Quality
sponsored by Pitney Bowes Group 1 Software
| Case Study: | Posted: 18 Sep 2007
| | Published: | 01 Oct 2004 | |
Summary: |
Group 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry.
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Strategies for Customer Growth and Loyalty in the Enterprise
sponsored by Infor
| White Paper: | Posted: 01 Aug 2007
| | Published: | 01 Aug 2007 | |
Summary: |
Customer-centric growth strategies are being developed and implemented by enterprises around the world with a goal to deepen relationships with customers and emphasize long-term satisfaction over short-term sales conversions.
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Holistic Customer Strategies for the Enterprise: Peppers and Rogers Report on the Payoffs
sponsored by Infor
| White Paper: | Posted: 01 Aug 2007
| | Published: | 01 Aug 2007 | |
Summary: |
A single view of the customer includes adoption and governance issues that help an enterprise act as a customer advocate, predict lifetime value, and effectively segment its customer base.
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MORE SPECIFIC TOPICS:
Predictive Analytics