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| Most Popular CRM Best Practices Reports
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Achieve Unlimited Growth and Acquisition Capabilities with IBM applications
sponsored by Xperia
 | Videocast: | Posted: 02 Oct 2008
| | Premiered: | 01 Jun 2008 | |
Summary: |
Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.
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5 Ways to Improve Customer Service in A Down Economy - Vendor Podcast
sponsored by OpenSpan
 | Podcast: | Posted: 19 Sep 2008
| | Premiered: | 18 Sep 2008 | | | Speaker: |
Francis Carden, Founder
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Summary: |
In today's "do more with less" environment, it becomes increasingly important to focus on simplifying customer interaction without increasing cost. The podcast highlights 5 ways to improve the customer experience in a highly cost effective.
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The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services.
sponsored by Portrait Software
 | White Paper: | Posted: 10 Sep 2008
| | Published: | 10 Sep 2008 | |
Summary: |
This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.
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CRM for the Professional on the Go
sponsored by BlackBerry
| White Paper: | Posted: 01 Sep 2008
| | Published: | 25 Dec 2006 | |
Summary: |
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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Optimizing the application testing of your Siebel CRM environment - Vendor Webcast
sponsored by HP and Infosys
| Webcast: | Posted: 21 Aug 2008
| | Premiered: | Available On Demand | | | Speaker: |
Yoav Eilat, Senior Product Marketing Manager, HP
Shashank S. Shukla, Senior Consultant - Siebel CRM, Infosys
Dennis Janecki, Global Alliance Manager, Infosys
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Summary: |
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.
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Expanding your Channel Business with Performance and Capacity Planning - Expert Webcast
sponsored by Arrow ECS Midmarket Group
| Videocast: | Posted: 15 Jul 2008
| | Premiered: | 15 Jul 2008 | | | Speaker: |
Greg Schulz, Founder & Sr. Analyst -The StorageIO Group
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Summary: |
This expert Videocast from SearchStorageChannel.com features Greg Schulz, Founder and a Senior Analyst for the StorageIO Group.
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Why CRM? The Business Case for Customer Relationship Management
sponsored by Oracle Corporation
| White Paper: | Posted: 02 Mar 2007
| | Published: | 01 Jul 2006 | |
Summary: |
This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.
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SEE: Related Topics