 |
|
On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision
sponsored by Sage (UK) Limited
 | White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.
| 
|
|
|
|
Customer Relationship Management Sales Enablement: User Acceptance Means More Sales
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
|
|
|
|
|
Marketing Transformation - How to Lead the Revolution
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Jan 2004 | |
Summary: |
This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.
|
|
 |
|
|
Improving Database Processing Performance
sponsored by CA
| White Paper: | Posted: 06 Aug 2008
| | Published: | 01 Mar 2008 | |
Summary: |
This paper discusses CA's commitment to improving the business value of CA Datacom through continued investment to sustain the solution's performance and availability advantages.
|
|
 |
|
|
Webcast On-demand: Enterprise Architecture Meets SOA: Applying EA Practices to SOA Implementation
sponsored by Telelogic, An IBM Company
 | Webcast: | Posted: 30 Jul 2008
| | Premiered: | Available On Demand | | | Speaker: |
Ed Vail
Henry Rogan
|
| |
Summary: |
It is critical that organizations align strategic and business goals with IT to create services that reflect what customers really want and need. Watch this webcast to learn how Enterprise Architectures can help implement Service Orientated Architecture.
|
|
 |
|
|
A Disruptive Force in the Analytics Industry - LMG Service Sets a New Benchmark for Retail Analytics thanks to Kognitio
sponsored by Kognitio
| Case Study: | Posted: 28 Jul 2008
| | Published: | 25 Jul 2008 | |
Summary: |
In this case study Loyalty Management Group (LMG), tried to find a way to offer retailers and suppliers the ability to analyze full Electronic Point of Sale (EPOS) data volumes to help them gain insight, intelligence and statistical confidence.
|
|
 |
|
|
IDC on Top 10 Strategic Banking Initiatives
sponsored by Actuate Corporation
| White Paper: | Posted: 21 Jul 2008
| | Published: | 01 Nov 2007 | |
Summary: |
The power of the CIO is increasing, as is the CIO's ability to command more of the IT budget for enterprise wide initiatives. This paper details some key initiatives for banks as they determine how to allocate their current and future IT budgets.
|
|
 |
|
|
Strategies for Improving Sales Management Processes by EnterpriseWizard Inc.
sponsored by EnterpriseWizard Inc.
| Webcast: | Posted: 14 Jul 2008
| | Premiered: | Available On Demand | |
Summary: |
This demo explores the steps essential for real time analysis of customer behavior and improved sales strategies.
|
|
 |
|
|
Benefits and Advantages of Recording and Archiving Calls
sponsored by Teleformix
| White Paper: | Posted: 11 Jul 2008
| | Published: | 01 Oct 2006 | |
Summary: |
This whitepaper examines the value of call monitoring and call archiving. It introduces a robust new call monitoring, recording and archiving solution ECHO.
|
|
 |
|
|
The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
sponsored by Teleformix
| White Paper: | Posted: 11 Jul 2008
| | Published: | 01 Jul 2007 | |
Summary: |
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
|
|
|
|
|
Product Management & the Functional Designer: 3 Reasons It's a "Must-Have" for Successful Products
sponsored by ZIGZAG Marketing, Inc.
| White Paper: | Posted: 10 Jul 2008
| | Published: | 01 Jul 2008 | |
Summary: |
The most absent and overlooked role in the entire product delivery cycle is the functional designer. Ironically, it may have a greater impact on the success of a product than any other role.
|
|
 |
|
|
Datex Customer Service Solutions: Let Our Team of Experts Work for You
sponsored by Datex Corporation
| Product Literature: | Posted: 08 Jul 2008
| | Published: | 08 Jul 2008 | |
Summary: |
For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
|
|
 |
|
|
Business Performance: Getting in Gear - Expert Webcast
sponsored by Oracle Corporation
| Webcast: | Posted: 07 Jul 2008
| | Premiered: | Available On Demand | | | Speaker: |
Paul Hamerman, VP, Principal Analyst, Forrester Research
|
| |
Summary: |
Attend this session to gain an overview of measurement techniques, technologies, and a framework for assessing your organization's readiness to improve performance.
|
|
 |
|
|
2008 Annual Report: IT Governance, Risk and Compliance - Improving Business Results and Mitigating Financial Risk Research Report
sponsored by Symantec Corporation
| White Paper: | Posted: 17 Jun 2008
| | Published: | 01 May 2008 | |
Summary: |
The 2008 Annual Report reveals the IT GRC maturity profiles, business outcomes, capabilities and practices that are most responsible for influencing and impacting business rewards and risks.
|
|
 |
|
|
Business Value Analysis Study: Citizens Business Bank
sponsored by Symantec Corporation
| White Paper: | Posted: 17 Jun 2008
| | Published: | 01 Dec 2007 | |
Summary: |
This value study for Citizens is a result of The Alchemy Solutions Group conducting a Total Operational and Economic Impact (TOEI) analysis.
|
|
|
|
SEE: Related Topics