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Measuring and Improving Customer Satisfaction in the Insurance Industry
sponsored by MarketTools, Inc.
 | Analyst Brief: | Posted: 25 Nov 2009
| | Published: | 24 Nov 2009 | |
Summary: |
Learn how leading Insurers are using MarketTools’ CustomerSat to gather and analyze feedback from customers, employees, and others, as well manage timely responses to this feedback.
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9 Critical Steps in Designing Enterprise-Wide Feedback Systems
sponsored by MarketTools, Inc.
| White Paper: | Posted: 25 Nov 2009
| | Published: | 24 Nov 2009 | |
Summary: |
This white paper summarizes the benefits of the MarketTools CustomerSat Design Methodology, a proven approach to designing enterprise-wide feedback systems that MarketTools CustomerSat professionals have developed, refined, and perfected over nearly a decade.
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Saving At-Risk Customers and Revenue Through Survey Action Management
sponsored by MarketTools, Inc.
| White Paper: | Posted: 25 Nov 2009
| | Published: | 24 Nov 2009 | |
Summary: |
Read this whitepaper to understand what Survey Action management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.
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Increasing Competitiveness and Reducing Costs in Today's Economy
sponsored by Microsoft Corporation India Pvt Ltd
| White Paper: | Posted: 24 Nov 2009
| | Published: | 24 Nov 2009 | |
Summary: |
This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
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Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services
sponsored by Microsoft
| Case Study: | Posted: 11 Nov 2009
| | Published: | 01 Feb 2009 | |
Summary: |
annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
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10 Quick Wins for Sales & Marketing
sponsored by ZoomInfo
| eBook: | Posted: 09 Nov 2009
| | Published: | 09 Nov 2009 | |
Summary: |
In this e-book, we examine ten ways sales organizations can accelerate the progression from cold to close. From improving marketing results through pinpoint prospecting to making sure sales and marketing are on the same page, here are some tangible steps you can take to move faster from cold to close.
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Selling to the C-Level: How to Convince Company Leaders to Buy
sponsored by ZoomInfo
| White Paper: | Posted: 09 Nov 2009
| | Published: | 09 Nov 2009 | |
Summary: |
This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
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A Guide to the Value of Reliable Data in Retail Banking
sponsored by DataFlux Corporation
| White Paper: | Posted: 04 Nov 2009
| | Published: | 02 Nov 2009 | |
Summary: |
Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.
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The Total Economic Impact Of DMExpress
sponsored by Syncsort
| White Paper: | Posted: 28 Oct 2009
| | Published: | 25 Aug 2008 | |
Summary: |
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
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Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses
sponsored by SAP AG
| White Paper: | Posted: 26 Oct 2009
| | Published: | 26 Oct 2009 | |
Summary: |
The SAP® Business One application offers a single, affordable way to manage
your entire business – from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.
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Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst
sponsored by Birst
| Case Study: | Posted: 19 Oct 2009
| | Published: | 19 Oct 2009 | |
Summary: |
In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.
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Intelligent Secure Cloud Archiving for Application Data
sponsored by Iron Mountain Digital
| Data Sheet: | Posted: 15 Oct 2009
| | Published: | 15 Oct 2009 | |
Summary: |
Iron Mountain’s Archive Services Platform API provides developers with the ideal remedy to take control of their data archiving challenges. A Web services interface allows developers to easily integrate their data-intensive applications, using almost any programming language, with Iron Mountain’s ultra-secure, highly scalable archive.
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Picis Transforms Healthcare Processes with Business Intelligence from Business Objects
sponsored by SAP America Inc
| Case Study: | Posted: 13 Oct 2009
| | Published: | 13 Oct 2009 | |
Summary: |
Find out how Picis incorporated business intelligence (BI) reporting and analysis technology from SAP BusinessObjects in the development of the Picis CareSuite family of products. You'll also learn how they comprise best practice applications for automating and documenting their business and clinical processes in their acute care departments.
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Acxiom Deploys Business Intelligence for Best-of-Breed Solutions
sponsored by SAP America Inc
| Case Study: | Posted: 13 Oct 2009
| | Published: | 13 Oct 2009 | |
Summary: |
Find out how Acxiom, specializing in providing customer and information management solutions for companies around the world, uses SAP BusinessObjects Business Intelligence (BI) solutions to transform consumer data into actionable BI.
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Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry
sponsored by SAP America Inc
| White Paper: | Posted: 12 Oct 2009
| | Published: | 31 Mar 2009 | |
Summary: |
Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments.
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SEE: Related Topics