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Improving Help Desk Efficiency: Asset Management and Help Desk Optimization
sponsored by TechExcel
 | White Paper: | Posted: 19 Aug 2008
| | Published: | 19 Aug 2008 | |
Summary: |
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
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Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk
sponsored by TechExcel
| White Paper: | Posted: 19 Aug 2008
| | Published: | 19 Aug 2008 | |
Summary: |
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.
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Jobvite Case Studies
sponsored by Jobvite
| Case Study: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
SupportSoft has been very successful finding and closing great candidates in less time with Jobvite.
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Customer Relationship Management - Integration for a Customer Centric View
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
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Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.
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Why B2C Database Marketing Firms Don't Understand B2B Companies
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive.
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Establishing a Cost Transparency Foundation for Your IT Performance Management Strategy
sponsored by Apptio
| White Paper: | Posted: 08 Aug 2008
| | Published: | 08 Aug 2008 | |
Summary: |
IT and finance organizations can benefit greatly from moving away from a manual spreadsheet and towards a solution that automates IT Cost Transparency. The Apptio On Demand offering is a solution that encapsulates best practices and knowledge of IT.
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Web 2.0 Email Marketing: 5 Steps to Unrivaled Results
sponsored by Silverpop Systems Inc.
| White Paper: | Posted: 08 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This whitepaper explores the Internet phenomenon known as "Web 2.0" that is reshaping the Internet and helping marketers. Also discussed are five techniques for staying competitive and achieving high returns in a Web 2.0 world.
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Customer Satisfaction with Email Archiving Systems
sponsored by Sunbelt Software
| White Paper: | Posted: 06 Aug 2008
| | Published: | 06 Aug 2008 | |
Summary: |
This paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings.
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Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World?
sponsored by SAP America Inc
| White Paper: | Posted: 06 Aug 2008
| | Published: | 01 Aug 2007 | |
Summary: |
Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.
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The Business Impact of SOA
sponsored by Software AG
| White Paper: | Posted: 01 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
In this paper, SOA can deliver enormous business benefits, flexibility and agility and also explains SOA as a catalyst for IT transformation.
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Great Clips Case Study
sponsored by Metastorm
 | Podcast: | Posted: 29 Jul 2008
| | Premiered: | 29 Jul 2008 | |
Summary: |
In this podcast learn how Metastorm BPM serves as the foundation of Great Clips critical franchise management solution and has enabled the company to automate the full franchise lifecycle to help control costs and improve its existing processes.
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Automated Sales Order Processing for Order-to-Cash Performance with SAP® Solutions
sponsored by Esker Inc.
| White Paper: | Posted: 24 Jul 2008
| | Published: | 24 Jul 2008 | |
Summary: |
This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders as well as the outcomes of automated sales order processing-including time, labor and cost savings.
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Client LifeCycle Demo
sponsored by FrontRange Solutions Inc.
 | Software Demo: | Posted: 22 Jul 2008
| | Published: | 01 Jul 2008 | |
Summary: |
Enteo''s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management.
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Retail Fashion Market RFID Solutions
sponsored by Motorola, Inc.
| White Paper: | Posted: 22 Jul 2008
| | Published: | 01 Jan 2007 | |
Summary: |
This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right
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MORE SPECIFIC TOPICS:
Churn |
Customer Loyalty