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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
 | White Paper: | Posted: 03 Jun 2008
| | Published: | 01 Apr 2008 | |
Summary: |
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
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VoiceGenie: Enterprise Solutions
sponsored by VoiceGenie Technologies Inc.
| Brochure: | Posted: 18 May 2004
| | Published: | 01 May 2004 | |
Summary: | VoiceGenie provides corporate enterprises and call centers with a wide range of end-to-end solutions comprised of flexible platforms, tools, and industry-proven packaged. |
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GenieFactory™: Simplifying the Development and Deployment of Speech Applications
sponsored by VoiceGenie Technologies Inc.
| Data Sheet: | Posted: 18 May 2004
| | Published: | 18 May 2004 | |
Summary: | GenieFactory™ from VoiceGenie provides organizations with an easy-to-use and economical way to develop, deploy and manage sophisticated speech applications. |
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NeXusPoint
sponsored by VoiceGenie Technologies Inc.
| Data Sheet: | Posted: 18 May 2004
| | Published: | 18 May 2004 | |
Summary: | NeXusPoint™ is an open, standards-based VoiceXML framework for the development and deployment of on-premise or hosted speech and touch-tone services. |
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NeXusPoint™: Technical Specifications
sponsored by VoiceGenie Technologies Inc.
| Data Sheet: | Posted: 18 May 2004
| | Published: | 18 May 2004 | |
Summary: | NeXusPoint™ Technical Specifications include: Advanced Call Control, recognition from recordings, saved utterances, outbound calling, advanced audio playback, external eventing interface, and more. |
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GenieBuilder™: Graphical Application System to Quickly and Easily Build and Launch Next-Gen IVR Speech Applications
sponsored by VoiceGenie Technologies Inc.
| Data Sheet: | Posted: 18 May 2004
| | Published: | 18 May 2004 | |
Summary: | GenieBuilder™ provides a full set of tools to help developers quickly build consistent, high quality speech applications as well as a robust framework to create, deploy, and manage the full lifecycle of large multi-application speech projects. |
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SEE: Related Topics