EBOOK:
To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy.
EGUIDE:
In this expert e-guide, Linda Rosencrance reveals what experts are saying about mobile applications, including how they are empowering financial workers to expand access to customer data, improve accuracy, and efficiency of reporting processes.
EBOOK:
Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
WEBCAST:
This exclusive webcast discusses wireless networking solution that allows your organization to provide your users with the wireless performance needed to seamlessly access critical applications and data, even if the workloads are media-intensive.
WHITE PAPER:
This exclusive paper discusses a mobile tool that allows you to distribute secure, relevant content, documents and information to a vast number of users on smart mobile devices, HTML5 capable web browsers, and traditional desktop or laptop computers.
WHITE PAPER:
In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
EGUIDE:
Customer relationship management (CRM) is one of the most important technologies to invest in during your digital transformation. Read on to learn about the nature of the cloud-based CRM market, how CRM helps knowledge management, and more.
EBOOK:
This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.
EBOOK:
This expert e-book looks at modern changes in customer experience management. Access to explore mobile and social CRM's increasingly dominant and multidimensional role in customer engagement, as well as ways to transform customer data from disparate digital sources into more personalized messaging.