Sales Channel Management Reports

Exclusive Networks charts a digital course
sponsored by MicroScope
EGUIDE: In this e-guide: Distributor's CEO provides update on progress made last year and ambitions for the rest of 2021. Exclusive Networks has given an update on its progress through 2020, indicating that it continued to expand in terms of revenues, vendor relationships and geographical coverage.
Posted: 23 Mar 2021 | Published: 23 Mar 2021

MicroScope

MicroScope – February 2021: The forecast on channel security
sponsored by MicroScope
EZINE: MicroScope asks experts to share their opinions on what lies ahead for the channel in the security market, along with their predicitions for what upcoming threats to expect. Also read about how the managed service community helped to keep SMEs afloat during Covid-19, and how to arm the business with the best IAM tools for remote working
Posted: 08 Feb 2021 | Published: 05 Feb 2021

MicroScope

MicroScope January-February 2024: Things are looking up for 2024
sponsored by MicroScope
EZINE: In this issue, catch up on what experts predict for the year ahead in the channel business, as well as a look back on 2023. Also, read about upcoming areas for growth and the importance of understanding cloud reselling to demystify customer needs
Posted: 04 Jan 2024 | Published: 05 Jan 2024

MicroScope

MicroScope – May 2021: Exploring digital metamorphosis
sponsored by MicroScope
EZINE: Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape
Posted: 06 May 2021 | Published: 07 May 2021

MicroScope

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

In Depth: Building a Cloud Platform for the Channel
sponsored by Kaseya International Limited
EGUIDE: This expert guide explores what the availability of cloud services means for channel professionals, how to capitalise on this growing trend, and what to look for.
Posted: 13 Sep 2011 | Published: 13 Sep 2011

Kaseya International Limited

eGuide: Mistakes to avoid when providing virtualization services and support
sponsored by IBM
EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

IBM

MicroScope - December 2011: A review of the year and a look forward
sponsored by MicroScope
EZINE: 2011 has been a year of challenges and opportunities for the channel, including the ongoing credit squeeze and the growth and positive experiences in amongst the eurozone crisis. This issue looks at what vendors, distributors and resellers have made of the last twelve months and what technologies the channel should be pitching in 2012.
Posted: 14 Dec 2011 | Published: 14 Dec 2011

MicroScope

A special issue celebrating 30 years of MicroScope
sponsored by MicroScope
EZINE: A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.
Posted: 07 Dec 2012 | Published: 10 Dec 2012

MicroScope

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013

Genesys