CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.
EGUIDE:
In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
PODCAST:
This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.
EGUIDE:
This expert e-guide will show you how to deal with migrating applications in the new cloud world. Also learn the four strengths to look for in a cloud management vendor and how to achieve open management in a multivendor environment.
WHITE PAPER:
Adoption of SSL VPNs is growing rapidly. A sample of areas in which SSL VPNs can help include serving more communities, supporting more access environments, providing access without application and network changes, enforcing compliance, protecting the network, quickly modifying access policies, and ensuring business continuity.
EGUIDE:
This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately.
WHITE PAPER:
Cloud computing is becoming more common across organizations, but what are effective ways to help maximize what this application has to offer? Check out this IDC survey and learn how utilizing capacity management while moving to the cloud can help optimize your IT infrastructure to better meet business needs.
WHITE PAPER:
In this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era.
VIDEO:
This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes.