Contact Centre Services Multimedia

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Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Dynamic Virtual Clients
sponsored by Intel
VIDEO: In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.
Posted: 03 Dec 2009 | Premiered: 05 Nov 2009

Intel

Trusted Computing: Establishing Device Authentication
sponsored by Wave Systems Corp.
VIDEOCAST: View this video to learn the secret to better IT security may be at your fingertips. More likely than not, your PC contains a Trusted Platform Module (TPM), security chip on its motherboard.
Posted: 24 Aug 2010 | Premiered: Aug 24, 2010

Wave Systems Corp.

The shift from servers to services: Charting your future in the cloud era
sponsored by Hewlett Packard Enterprise
WEBCAST: The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals.
Posted: 26 Nov 2013 | Premiered: Nov 26, 2013

Hewlett Packard Enterprise

Don't Get Lost in Multi-Vendor Support Chaos
sponsored by Hewlett-Packard Enterprise
VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.
Posted: 21 Jan 2014 | Premiered: 08 Jan 2014

Hewlett-Packard Enterprise

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL TRADESHOW: Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

IBM

Centrica Redefines Customer Relationship with HP Converged Cloud
sponsored by Hewlett-Packard Enterprise
VIDEO: This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.
Posted: 24 Feb 2014 | Premiered: 24 Feb 2014

Hewlett-Packard Enterprise

Top Tips for Collecting, Storing, and Analyzing Operations Log Data
sponsored by Hewlett Packard Enterprise
WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
Posted: 09 Jun 2014 | Premiered: Jun 9, 2014

Hewlett Packard Enterprise

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

Microsoft

BYOD Initiative and Workforce Mobility with the VMware Mobile Secure Workforce Solution
sponsored by VMware
WEBCAST: This exclusive webcast examines an enterprise mobility solution for simplifying IT control and keeping your workforce mobile.
Posted: 17 Oct 2013 | Premiered: Oct 17, 2013

VMware