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Despite what some technology vendors might have you believe, big data isn't limited to data warehouse scenarios. This resource examines the growing prevalence of big data and explains how leading organizations are using all of this information to drive business success.
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This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider.
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Access the following white paper to uncover a business intelligence and analytics solution that can deliver the ability to intuitively collaborate actionable insights throughout the enterprise, analyze data and patterns within seconds, not days, and much more.
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This resource reveals how a Business Intelligence Competency Center (BICC) can help you better leverage your investment in technology and improve the effectiveness of knowledge workers, enhance fact-based business processes, and much more.
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This resource introduces Hadoop strategies that can address the requirements of big data – allowing your organization to optimize performance for deep data mining and analytical power.
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Access the following white paper to uncover expert insights on how to leverage business intelligence coupled with predictive analytics to take your customer relationships to the next level. Uncover the importance of customer intimacy and how you can achieve it easily and efficiently.
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Access the following e-book to uncover the tools and strategies you need to get the most out of big data. Learn from leading authors in the field of data management as they explain some of the common mistakes made by analytics professionals while mining for new insights and what you can do to avoid them.
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System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
