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The Quest for Killer SIP Apps sponsored by NACR WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more! Posted: 13 Jun 2012 \| Premiered: May 31, 2012 TOPICS: Application Integration \| Cloud Computing \| CRM \| Instant Messaging \| ISDN \| Mobile Workers \| Remote Users \| SIP \| Smart Phones \| Social Networking \| Tablet PC \| Videoconferences \| VoIP

Integrate Quickbooks Desktop and Salesforce sponsored by Scribe Software Corporation WEBCAST: View this comprehensive webcast to learn how to integrate QuickBooks® Desktop data with Salesforce® using a CRM integration tool. Discover how integration can empower your sales and support teams to make better decisions and handle customer needs. Posted: 14 Nov 2013 \| Premiered: Jul 26, 2013 TOPICS: CRM \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Data Integration \| Data Management \| Financial Reporting

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Mind the Gap! Embracing Enterprise Mobility Management sponsored by Code42 WEBCAST: This whitepaper exploress specific mobile challenges, such as implementation of MDM and MAM for thousands of users, and shares his real-world perspective. Posted: 06 Jun 2014 \| Premiered: Sep 12, 2013 TOPICS: CRM \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers

Webcast: Thinking Strategically About ABM sponsored by TechTarget and Marketo WEBCAST: Industry leaders TechTarget and Marketo outline the most common challenges of Account-Based Marketing (ABM) strategies and a set of practical practices for 2017. Posted: 29 Mar 2017 \| Premiered: Mar 29, 2017 TOPICS: CRM \| CRM Best Practices \| Marketing \| Marketing Information Systems \| Marketing Literature

The Ultimate Upgrade Experience for Oracle E-Business Suite 12.1 sponsored by Fujitsu & Oracle WEBCAST: This on-demand webcast outlines new features and functionality in Oracle's E-Business Suite R-12.1, including support, and explains how to build the business case for upgrading. Find out how to ensure a ROI when you upgrade to R-12.1 using the strategic approach this webcast provides. Posted: 30 Sep 2011 \| Premiered: Sep 29, 2011 TOPICS: Business Process Automation \| Business Process Management \| CRM \| Enterprise Resource Management \| ERP \| Oracle (Product) \| Supply Chain Management

Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM sponsored by Oracle Corporation VIDEO: The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth. Posted: 10 Jun 2009 \| Premiered: 10 Jun 2009 TOPICS: Business Intelligence \| CRM \| Customer Loyalty \| Customer Satisfaction \| Customer Service Best Practices \| Economic Environment \| Sales

Empower Sales Teams On The Go sponsored by Microsoft India VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world. Posted: 27 May 2014 \| Premiered: 04 Nov 2013 TOPICS: Collaboration \| CRM \| CRM Software \| Mobile CRM \| Sales \| Sales and Marketing Software

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 14 Apr 2009 \| Premiered: Apr 14, 2009 TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience