Call Centre Software Multimedia

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The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Storage Response Time Monitor sponsored by SolarWinds, Inc. SOFTWARE DOWNLOAD: Having trouble with storage latency issues? SolarWinds® Storage Response Time Monitor free tool tracks those sluggish VMs, shows the top host to datastore total response times and a count of additional high latency offenders. Posted: 03 Aug 2012 \| Premiered: 03 Aug 2012 TOPICS: Performance Testing \| SAN and Virtualization \| Software \| Storage Capacity \| Storage Efficiency \| Storage Infrastructure \| Storage Management \| Storage Optimization \| Storage Strategy for Virtual Data Centers \| Testing

Beyond the Scrum Team: Delivering "Done" at Scale sponsored by Tasktop WEBCAST: Watch this webcast to find out how you can derive more value from your scrum teams. Find out how to identify, anticipate, and mitigate the challenges to scaling agile development. Plus, learn how to incorporate scrum into the full product lifecycle, from development to operations and insight. Posted: 27 Jul 2016 \| Premiered: Jul 26, 2016 TOPICS: Agile Manufacturing \| Application Development \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Applications Management \| Applications Management Software \| Applications Software \| Product Development \| Product Management \| Software \| Software Asset Management \| Software Best Practices \| Software Development Life-Cycles \| Software Development Tools \| Software Project Management

Download Unitrends Enterprise Backup, Free for 30 days sponsored by Unitrends SOFTWARE DOWNLOAD: This download delivers Unitrends Enterprise Backup software, which is designed to ensure IT asset recovery from any location, at any time. This solution is available as a virtual appliance for Microsoft Hyper-V. Posted: 11 Jun 2014 \| Premiered: 11 Jun 2014 TOPICS: Backup Software \| Backups \| Business Continuity Planning Software \| Data Recovery \| Disaster Recovery \| Software \| Storage Replication Software \| Virtual Machine Backups

Rational Quality Manager sponsored by IBM SOFTWARE DOWNLOAD: Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects. Posted: 04 Nov 2009 \| Premiered: 04 Nov 2009 TOPICS: Software \| Software Asset Management \| Software Configuration Management \| Software Development Tools \| Software Metrics \| Software Quality Assurance \| Software Testing

Target DevOps Bottlenecks with Connected Lifecycle Data sponsored by Tasktop WEBCAST: Many businesses are looking to implement a successful DevOps strategy. This webcast identifies and explores the bottlenecks in the product lifecycle that can impact your transformation. Find out how to understand and connect the value chain, identify high value business metrics, implement high level reporting, and more. Posted: 27 Jul 2016 \| Premiered: Jul 27, 2016 TOPICS: Agile Manufacturing \| Application Development \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Applications Management \| Applications Management Software \| Applications Software \| Software \| Software Best Practices \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Value Chain Integration \| Value Chain Management \| Value Chains

SQL Safe Backup: Automate Backups Safely, and Faster sponsored by Idera SOFTWARE DOWNLOAD: Eliminate application downtime, automate SQL Server backup, and speed up processes. Learn about the key features of SQL Safe Backup and gain full access to a 14 day free trial. Posted: 22 Jul 2014 \| Premiered: 22 Jul 2014 TOPICS: Backup Software \| Backups \| Data Management \| Data Security \| Database Management \| Database Security \| Disaster Recovery \| Software \| SQL \| SQL Server

PRTG Network Monitor sponsored by Paessler AG TRIAL SOFTWARE: Experience complete control over your network by downloading your free, 30-day trial of PRTG now. Posted: 25 Jan 2012 \| Premiered: 24 Jan 2012 TOPICS: LAN \| Network Appliances \| Network Management \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Performance Management Software \| Network Traffic Management \| SLA \| Software \| WAN

The State of the i sponsored by Connectria WEBCAST: Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system. Posted: 22 May 2012 \| Premiered: May 22, 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| Hardware \| Operating Systems \| Operational Support Systems \| Software \| Software Architectures