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| Your request for Market Research multimedia returned limited or no results. The request has been expanded to include Surveys, Demographic Profiles and Market Trends multimedia.
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PODCAST: A Practical Guide to Measuring Customer Satisfaction in the Contact Center - Vendor Podcast sponsored by Interactive Intelligence, Inc.
 | Podcast: | Posted: 22 Feb 2010
| | Premiered: | 22 Feb 2010 | | | Speakers: |
Sheri Teodoru, CEO, CFI Group
Gina Clarkin, Product Manager, Interactive Intelligence
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Summary: |
This podcast shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.
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WEBCAST: A Practical Guide to Measuring Customer Satisfaction in the Contact Center - Vendor Webcast sponsored by Interactive Intelligence, Inc.
 | Webcast: | Posted: 22 Feb 2010
| | Premiered: | Available On Demand | | | Speakers: |
Sheri Teodoru, CEO, CFI Group
Gina Clarkin, Product Manager, Interactive Intelligence
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Summary: |
This webcast shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.
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