WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
WHITE PAPER:
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.
WHITE PAPER:
Read this CFO Research study to understand how CFOs should prioritize the external and company-wide mandates, as well as how they should manage the finance function itself.
WHITE PAPER:
This report documents ESG Lab's hands-on validation testing of Virident FlashMax II PCI Express (PCIe) SCM drives, with a focus on their multi-dimensional performance capabilities.
WHITE PAPER:
In this white paper, you will gain insight into increasingly dynamic environments that require infrastructure integration that demands a high level of expertise – relinquishing IT professionals from their DIY mentality to implementing ICPs for optimal efficiency. Read now to learn more.
WHITE PAPER:
Web applications are extremely flexible and valuable assets to any organization. But they’re also vulnerable to threats like hijacking, splitting, forging and injection. Read this white paper to find out how IBM Rational® AppScan® solutions can help your agency overcome virtual threats to achieve mission objectives.
WHITE PAPER:
Learn how to overcome the cost and time of service-oriented architecture (SOA) development by collaborating with an experienced offshore partner.
WHITE PAPER:
This paper discusses the progression of SharePoint usage, features available to encourage SharePoint adoption, focusing on the technology components required, scalability of the platform to accommodate growth, migration strategies, and how AvePoint’s DocAve Software Platform help ensure a scalable, reliable platform for bolstered adoption.
sponsored by SDL Web Content Management Solutions Division
WHITE PAPER:
This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
