DS2 White Papers

IT Systems > Communications Systems > Telecommunications Carrier Systems >
DS2 White Papers (View All Report Types)

How to Achieve a 3X ROI with Slack sponsored by Slack WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 18 Jan 2024 \| Published: 02 Dec 2023 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

UC&C Technology Adoption Leads to Increased Business Value sponsored by Cisco WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies. Posted: 02 Apr 2014 \| Published: 31 Jul 2013 TOPICS: Business Intelligence \| Collaboration \| Collaborative Applications Software \| Communications Systems \| Customer Interaction Services \| Customer Satisfaction \| Enterprise \| IT Departments \| IT Spending \| Productivity \| Project Management \| Unified Messaging \| Unified Messaging Systems \| Video Chat Software \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems \| VoIP

The Future of Email and Applications is Social sponsored by IBM WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides. Posted: 05 Apr 2013 \| Published: 28 Feb 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Communications Systems \| Email \| Email Management \| Mobile Workers \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging \| Unified Messaging Systems

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

Maintaining 3G and 4G/LTE Quality of Service sponsored by Gigamon WHITE PAPER: This white paper details the need for visibility to sustain quality service for users while also staying innovative. Posted: 07 Oct 2013 \| Published: 08 Oct 2012 TOPICS: Communications Systems \| Enterprise \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers

The Top Considerations for a Unified Communications Purchase sponsored by Cisco Systems, Inc. WHITE PAPER: This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs. Posted: 23 Jun 2014 \| Published: 23 Jun 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration sponsored by Cisco WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business. Posted: 14 Apr 2014 \| Published: 30 Sep 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Management \| Network Management Services \| Networking \| Unified Messaging \| Unified Messaging Systems

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs? sponsored by Cisco Systems, Inc. WHITE PAPER: This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today. Posted: 29 Jan 2014 \| Published: 29 Jan 2014 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

The Anywhere Worker: Essential Tools to Keep Teams Connected sponsored by Citrix WHITE PAPER: This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality. Posted: 12 Sep 2012 \| Published: 12 Sep 2012 TOPICS: Collaboration \| Collaborative Commerce \| Communications Networks \| Communications Systems \| IT Infrastructure \| IT Management \| IT Managers \| Social Computing \| Social Networking