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This resource evaluates the adoption of enterprise-wide, production-ready big data tools using market data from Forrester Research and a custom study from CenturyLink Technology Solutions.
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This white paper describes the benefits of moving beyond traditional BI tools for analyzing massive amounts of granular, event-level data.
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The following white paper provides readers with practical advice on how to choose the best CMS for customer experience management. Learn about the 6 roadmap checkpoints for choosing the right CMS, 20 important features to consider, and more.
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Content delivery networks (CDNs) can pave the way for using rich media in an enterprise but make sure you understand how it works. In this e-guide, Tom Nolle, President of CIMI Corporation dives into how CDNs work, their protection from denial of service attacks and the new mission for CDN providers.
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Explore the Dell Cloudera Solution, and gain an understanding of how it can lower the barrier to adoption for organizations that intend to deploy Apache Hadoop.
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This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
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This resource describes a back-to-basics approach to enterprise content management (ECM) that gives you the power to organize and properly manage the growing information volumes in your enterprise.
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This informative resource paves a path to profitable customer relations for your organization and offers 5 key recommendations for creating amazing customer experiences.
