End Users White Papers

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Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Everything a business Ultrabook™should be: HP EliteBook Folio
sponsored by Insight and HP
WHITE PAPER: View this white paper for an introduction to the HP EliteBook Folio, an enterprise-ready, IT-friendly laptop featuring an advanced design, long-lasting battery life and an integrated suite of tools designed to help you operate as productively and efficiently as possible.
Posted: 04 Mar 2014 | Published: 31 Jul 2012

Insight and HP

Troubleshooting Your Network Without Breaking the Bank
sponsored by Riverbed Technology, Inc.
WHITE PAPER: As a network manager, application manager or security manager, you need systems that can collect data across your WAN, continuously analyze the data to discover problems, and troubleshoot issues as soon as they occur. Riverbed Cascade has fundamentally changed the economics of network performance management. Learn more.
Posted: 23 Apr 2013 | Published: 30 Dec 2011

Riverbed Technology, Inc.

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.

Backup Mobile and Remote Users Securely, With or Without a VPN
sponsored by Copiun
WHITE PAPER: This white paper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.
Posted: 16 May 2011 | Published: 29 Oct 2010

Copiun

Remote Vendor Access: Not All Access Should Be Treated Equally
sponsored by Dell Software
WHITE PAPER: This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations.
Posted: 10 Sep 2012 | Published: 10 Sep 2012

Dell Software

The Key for Securing Your Enterprise
sponsored by Citrix
WHITE PAPER: Desktop virtualization, which can help organizations  strengthen information security while enhancing business productivity, agility and growth, is a promising solution. Learn how desktop virtualization is redefining desktop and application delivery in this resource.
Posted: 10 Jan 2012 | Published: 10 Jan 2012

Citrix

How to Choose a Managed Network Services Provider
sponsored by MegaPath Inc.
WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Posted: 23 May 2012 | Published: 22 May 2012

MegaPath Inc.