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Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
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Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
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Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
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When it comes to running your data center, it’s obvious that monitoring is an essential component of successful data centers. Access this e-guide to learn the 6 essential steps for building effective real-time monitoring across your hybrid IT data center.
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In the next normal, more enterprises are embracing the concept hybrid digital workplace and building a working environment that prioritises the employee experience, flexibility, and productivity. Read our eBook and see how you can plan for a better workplace that prioritises the employee in the next normal.
