IT Service Industry White Papers

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MSP’s Single Most Important Marketing Message
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

IDC Flash: IBM Releases IAM for Mobile, Cloud and Enterprise
sponsored by IBM
WHITE PAPER: Gain insights into IBM's threat-aware IAM solutions focused on enabling identity as the new security perimeter.
Posted: 09 Oct 2014 | Published: 29 Nov 2013

IBM

How Mobility and Analytics Are Redefining Business
sponsored by IBM
WHITE PAPER: This resource explains how the convergence of mobility and analytics within modern enterprises can improve decision-making, enable collaboration, drive faster results, and more.
Posted: 02 Jul 2015 | Published: 31 Jul 2014

IBM

Seizing the Advantage: When and how to innovate your business model
sponsored by IBM
WHITE PAPER: Read this executive report for invaluable insights from IBM® on when and how to innovate your business model—and seize the advantage. 
Posted: 26 Aug 2010 | Published: 22 Jun 2009

IBM

5 Questions Every IT Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER: What companies need are agile analytics tools that help users get insights, and help IT maximize its bandwidth and abilities to help reach business goals. Answer these 5 key questions to help IT pros and business users leverage data.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Salesforce.com

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

Planning and Design for a Data Centre Electrical Power Infrastructure: Distribution, UPS, Safety and Savings
sponsored by SOCOMEC Group
WHITE PAPER: This paper examines that a data centre design  must meet specific requirements including; site selection, space, available power, air conditioning, load, environmental quality, and risk evaluation, but also the requirements of the electrical power supply system. It is also discusses how necessary it is to consider the cost of service downtime.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

SOCOMEC Group

Storage: Economics Remains Crucial
sponsored by IBM
WHITE PAPER: Read this informative resource to find out what characteristics drive IT.
Posted: 14 Apr 2014 | Published: 31 Oct 2012

IBM

The Evolution of Application Vulnerabilities, Spam Threats, and Incident Response
sponsored by IBM
WHITE PAPER: This report details the many breaches and security incidents that have plagued organizations in recent years; threats from past years that are currently showing signs of resurgence; and issues to be aware of in today's security landscape.
Posted: 24 Jul 2014 | Published: 30 Jun 2014

IBM

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.