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WHITE PAPER:
This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development.
WHITE PAPER:
This white paper details the evolution of SOA platforms from point products to second-generation architectures such as the enterprise service grid.
WHITE PAPER:
The paper goes on to present more details of EGL as it pertains to building applications. Finally, it provides some insight into the architecture behind an EGL-based application. After reading this article, you should have a good understand...
WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
Harvey Koeppel, executive director of the Center for CIO Leadership, talks about the challenges facing CIOs today and the emerging role of the CIO as a business leader helping to drive change and innovation.
WHITE PAPER:
Business and IT leaders are under pressure to make more intelligent decision and more accurate estimates – making effective predictive analytics a top priority in today's business world. Read this paper to learn about a next-generation unified decision-support environment that can simplify the analysis of past, present, and future data.
WHITE PAPER:
Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.