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| Most Popular Surveys Reports
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Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
 | White Paper: | Posted: 21 Oct 2009
| | Published: | 21 Oct 2009 | |
Summary: |
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
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Sole-sourcing BI from your ERP vendor: IT convenience or strategic business decision?
sponsored by IBM
| White Paper: | Posted: 17 Sep 2009
| | Published: | 01 Jul 2009 | |
Summary: |
Datamonitor surveyed 100 SAP customers to understand the implications of sole-sourcing. Read the survey findings and learn the trends and behaviors associated with sole-sourcing BI from ERP vendors.
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Tough Economic Times Demand Tough Choices in Business Intelligence
sponsored by IBM
| White Paper: | Posted: 08 Jul 2009
| | Published: | 08 Jul 2009 | |
Summary: |
This white paper will focus on the acquisition of Business Objects by SAP and the pain points caused by the uncertainty of SAP's product roadmaps and the difficulty of integrating their products. It will then outline some effective business intelligence strategies.
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2009 Security Mega Trends Survey
sponsored by Lumension
| White Paper: | Posted: 02 Feb 2009
| | Published: | 02 Feb 2009 | |
Summary: |
This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months.
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