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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
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Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
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To learn how CxOs and IT managers are working towards greener data centers, and how your company can lessen its impact on the environment, download this free report. Inside you'll learn how data centers impact the environment, how to select low-impact servers and equipment, how to plan for End-of-Life (EOL) of older servers, and more.
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The Supermicro server and storage families that incorporate the Intel® 3rd Gen Xeon® Processors enable new workloads to be run, allowing unique insight from massive amounts of data. Learn how to reduce application run time and infrastructure costs with Supermicro and Intel®.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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Learn how to build a cohesive discovery and data unification strategy for your technology assets. You'll gain a bigger picture view for compliance, security, risk, employee experience, and financial decisions about your assets.
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AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.
