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Implementing a CRM solution can be difficult for organizations that have multiple business units. Read this paper to learn how your organization can benefit from a CRM strategy that provides an understanding and guidelines for reaching long term goals.
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WHITE PAPER:
With dashboards and scorecards, organizations benefit from the convergence of performance management and business intelligence. Learn how dashboards and scorecards help executives to better communicate, monitor and adjust business strategy and plans.
WHITE PAPER:
This exclusive paper examines a middleware platform that has the technical capabilities to support multiple solutions, allowing for flexibility and better developer tooling.
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Download the "Lower IT Costs with Oracle Database 11g Release 2" whitepaper and discover new options and features that can help you reduce server and storage costs, improve query performance, and ensure availability during database application upgrades.
WHITE PAPER:
UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation.
WHITE PAPER:
This informative paper describes the implications of managing the availability of IT infrastructure across the enterprise and looks at the typical cost of downtime for various industries and regions. Read today for best practices to minimize downtime and discover the role of support and advance support services in maximizing system performance.
WHITE PAPER:
Access this white paper to discover how one city migrated from their aging mainframe to a Windows platform. Learn how your organization can save on maintenance costs and increase operational efficiency by making a similar move.
WHITE PAPER:
Read this white paper to learn how when deployed as a virtual application over the cloud and streamlined by mobile and social technologies, next-generation enterprise resource planning (ERP) systems create an integrated decision-making environment that will enable manufacturers to operate in real time over an intelligent value chain.
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After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment. This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades.
WHITE PAPER:
Keeping pace with the demand for ne IT functionality can be next to impossible for many of today's IT organizations that lack the necessary time, budget, and skilled resources. Both IBM and Cisco offer integrated systems designed to alleviate these challenges, but the two products differ in important ways. Read this white paper to uncover them.
