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Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
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This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...
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To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive.
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This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
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This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks.
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This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
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Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability.
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The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.
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Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.