WHITE PAPER:
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
WHITE PAPER:
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
WHITE PAPER:
This white paper explores the challenges modern financial institutions face when seeking to implement a smart lending strategy. Inside, learn about the unique methods and approaches available to help overcome these hurdles.
WHITE PAPER:
System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
WHITE PAPER:
This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity.
WHITE PAPER:
This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
WHITE PAPER:
In a hands-on look at IBM Rational AppScan Standard Edition, the Enterprise Management Associates® (EMA™) team finds in the product an easily implemented, highly configurable utility that addresses multiple application security pain points.
WHITE PAPER:
Read this fascinating case study to learn how implementing expert solutions for financial reporting, planning, and forecasting greatly helped OMERS improve processes and overall efficiency.
WHITE PAPER:
Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era.
