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Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
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Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
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Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
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Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings.
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This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
WHITE PAPER:
How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).
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The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
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The Solaris OS is the strategic platform for today's demanding enterprise and is the only open operating system that has delivered proven results, running everything from mission-critical enterprise databases to high performance Web farms.
WHITE PAPER:
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.