WHITE PAPER:
HP Data Protector simplifies application protection through unified recovery and advanced automation and can help you meet any SLA for up to 70% less cost than competitive backup software solutions.
WHITE PAPER:
Many people think the only question is to ask when thinking about backup and recovery is "What is the best way to make backups?" That’s certainly a critical question but business data is the very lifeblood of your business. You can’t afford to look at only half the equation. Recovery is vital as well, especially when choosing a cloud provider.
WHITE PAPER:
The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
WHITE PAPER:
Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing.
WHITE PAPER:
With the emergence of standards-based architectures, virtualization, and ubiquitous high-speed connectivity, cloud computing technology is primed to form the basis for a new, highly efficient enterprise IT infrastructure. Read this paper to learn more.
WHITE PAPER:
SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
WHITE PAPER:
IT workload automation results in average annual savings in staff costs alone of $750,000. Learn more about automating complex IT processes - read the white paper.
WHITE PAPER:
This document discusses how Network Appliance and VMware ESX Server 3.0 work together to provide an effective backup solution in the Loyola Marymount University (LMU) environment. The goal of the VMware/NetApp solution is to provide a crash-consistent process that takes advantage of snapshot-based backups.
WHITE PAPER:
Data Deduplication is a technology that helps organizations balance opposing demands. Disk based backups can be rolled out in order to reduce the backup window and improve recovery time, and deduplication means the investment in those disk based targets is maximized. Continue reading this white paper to learn more.
